Standard Operating Procedures (SOPs)
A SOP (Standard Operating Procedures) is a set of written step-by-step instructions for the employees within an organization to help them complete tasks on time and to meet quality standards. A SOP ensures that services are delivered consistently and efficiently every time. It is important for an organization to have a structured, quality system in place through implementing a SOP. A SOP is a set of written step by step processes that an organization implements to ensure the smooth running of their operations.
With SOPs, you can guarantee that work is executed in the most appropriate way. It means that everyone processes their tasks according to a set plan and on schedule.
SOPs are designed to ensure that every level in the organisation is operating from a formalised and coordinated process which not only increases the productivity and reduces the risk of error.